Both Atwood Lake and Pleasant Hill are closed due to weather 7/10/2024
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JOBS

Guest Services Attendant, Atwood Lake

Location: Atwood Lake, Mineral City

Job Title: Guest Services Attendant

Classification: Hourly Seasonal

Supervisor: Guest Services Manager

Job Summary: Responsible for the safe and efficient operation of the destination experiences while delivering exemplary guest service.

Responsibilities:

  • Engaging with guests by asking open ended questions to identify the guests’ needs to help them maximize their experience.
  • Maintain a clean and safe work environment. Constantly monitor immediate area and surroundings for trash and debris and assist in its removal as needed. Monitor and clean guest & team restrooms.
  • Quickly reporting any safety concerns to management.
  • Performing other duties as assigned.
  • Beach Team:
    • Responsible for operating experiences, which includes the following: Welcome and greet guests, provide orientation information, safety instructions and ensure ADA compliance, assist guests with special access, evacuate the experience in the case of a shut down.
    • Properly issues and receives back equipment rental items. Conduct daily inventory of all items available for rental.
    • Identifies and communicates any equipment rental items that need repair and/or are no longer usable.
  • Admissions Team:
    • Usage of Point of Sale system, while practicing proper cash handling procedures and ensuring the accuracy of funds.
    • Processing transactions for the sales of experience tickets, checking guests in, equipment rentals, and other offerings.
    • Offer enhancement items to improve the guest experience and maximize revenue.
  • Snack Zone Team:
    • Processing food and beverage and merchandise sales and returns using Point of Sale system.
    • Preparing food following safe food handling procedures; includes cooking, serving and cleanup.
  • Offer enhancement items to improve the guest experience and maximize revenue.
    • Stocking and retrieving merchandise and supplies.

Qualifications:

  • Must be energetic, self-motivated, and have a positive attitude!
  • Must be able to work in a fast pace environment and move equipment pertaining to the experiences.
  • Must be able to meet physical demands, including ability to stand for prolonged periods of time (2+ hours at a time).
  • Must be able to lift at least 50 lbs.
  • Must be able to work outdoors in hot, cold, and humid conditions.
  • Must be able to work in an environment with loud noises.
  • Must be able to read, write, communicate, and follow safety instructions and procedures. Required to follow an operations manual.
  • Ability to be flexible with work schedule, including nights, weekends, and holidays.
  • Strong Customer Service orientation.

Additional information:

  • LandzEdge is an equal opportunity employer.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply:

Complete the application form to apply.

Our Parks

Pleasant Hill Lake

Perrysville, Ohio

Find us at Pleasant Hill Lake Park, Perrysville.

Atwood Lake Park

Mineral City, Ohio

Find us at the swimming beach, Atwood Lake Park, Mineral City.